At Fiona Adventures, we aim to deliver your orders efficiently and securely, no matter where you are in the world.

Order Processing
All orders are processed within 2 to 4 business days after confirmation. Once your order has been processed and shipped, you will receive a confirmation email containing your tracking information (if applicable).

Delivery Methods
We work with trusted courier partners to ensure safe and reliable delivery of your items. All deliveries are made directly to the shipping address provided at checkout.

Order Tracking
After your order has been shipped, you will receive a tracking number via email. You can use this number to check the status of your shipment at any time.

Incorrect or Damaged Items
If you receive an incorrect or damaged item, please contact us immediately at [email protected] within 3 days of receiving your order. We will review your request and arrange a replacement or return as appropriate.

Lost Packages
In the rare event that your package is lost in transit, please contact us with your order details. We will work with our courier partners to resolve the issue and ensure a satisfactory outcome.

Order Changes or Cancellations
If you need to make changes to your order or cancel it, please contact us as soon as possible after placing it. Once your order has been shipped, we may not be able to make changes or cancel the delivery.